Individual commitment leads to extraordinary results.

Two Men Working on a Machine

JOA service and support starts with our dedicated associates. Each technician embodies our “do whatever it takes” mentality—accepting calls day and night, traveling at a moment’s notice, troubleshooting ingenious solutions and fostering deep relationships with every customer. But more than that, they aren’t just there for you when trouble strikes. They passionately care about keeping your machines up and running, so they review best practices, inspect the machines beyond the repair, and recommend replacement parts—they are truly part of your facility’s team.

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Production Support

We supervise installation to ensure a smooth start-up experience.

Our associates perform a thorough machine check prior to shipping and supervise installation on-site. We utilize the FARO® Laser Tracker ION® and FaroArm® system which marks the walls and floor for accurate machine placement and ultimate leveling precision.

Man Operating Machine
Photo of Machines With Image of ClipArt Boxes