Andernach, Germany

In January of 2003, to better serve our customers in the eastern hemisphere JOA opened a sales and service office in Europe. This office is located in Andernach, Germany and operates as Curt G. Joa Europe GmbH. This office is fully staffed with experts that have worked in the hygiene industry for many years.

In 2005, systems were installed to allow for spare parts processing. This was a welcomed service to customers who needed answers to spare parts questions when the United States office was not open.

In mid 2006, IT systems were upgraded to allow the office high speed access to all JOA libraries and documentation. This upgrade dramatically improved our ability to service existing equipment in the eastern hemisphere. It also improved service in the western
hemisphere through early morning phone support
provided by the European office.

Between the offices in Europe and the United States,
we offer phone support 16 hours/day.